For trades and home services
Answer every call. Win more of the quotes you send.
When you're on a job, the phone still rings and estimates still need chasing. We help you capture every inquiry, follow up on every quote and keep jobs and invoices moving without more office work.
Free 15-minute callNo pitchReply within one business day
In short: Grox Co. helps Ontario trades and home service businesses catch every call, follow up on every quote and get invoices out on time. We map how calls, web inquiries, estimates and jobs are handled today, find where leads and money slip away, and set up simple fixes your office can run. It starts with a $500 fixed-price review.
What we look at
From the first call to the paid invoice.
Calls and inquiries
What happens when the phone rings and nobody can answer, after hours and on busy days.
Quotes and estimates
How long a quote takes to go out after the site visit, and who writes it.
Estimate follow-up
Whether open quotes get a follow-up, or just wait for the customer to call back.
Jobs and invoicing
Where job details live, and how long it takes for an invoice to go out once the work is done.
What we might build
Fixes your office can run without you.
This draws on our winning new customers and quote follow-up work, with automation where it clearly saves time.
- A missed-call text back so callers don't move on to the next company
- After-hours answering or online booking
- Quote templates and a simple process to get estimates out the same day
- Friendly automatic reminders on open quotes
- Job details in one place, and invoices sent when the work is done
A typical starting point
Where should a trades business start?
With a Find the Opportunity review of how calls and quotes are handled. We look at how calls, web inquiries and quotes are handled today, where leads are lost, and what the simplest fix would be.
- $500, fixed price
- 3–5 business days
- Practical fixes your office can run
Questions
Questions trades owners ask
I'm on the tools all day. How much of my time does this take?
Not much. A few conversations during the review, scheduled around your jobs, and short training at the end of any fix.
Will automatic texts annoy my customers?
Not if they're done well. Messages sound like you, go out at sensible times and are easy to reply to. A person still handles the real conversation.
Do I need new job management software?
Often not. Many fixes use what you already have. If new software is the right answer, we'll explain the cost and trade-offs before you agree.
How much does it cost?
It starts with the Find the Opportunity review, $500. If a fix is worth doing, it's a fixed-scope project, starting at $3,000. Any software subscriptions are extra, and you own the accounts.
Find out what's slowing your business down.
Start with a free 15-minute call. If there's nothing worth fixing, we'll tell you.
No obligationFixed prices, agreed up frontReply within one business day